Since 2017 · car-free · cooperatively run

Your Bike Courier in Berlin.
Carefully Delivered, Personally Accounted For.

Whether a rush delivery, a pickup before closing time, a lab sample or full last-mile fulfillment: in Berlin, every shipment rides by cargo bike, with no traffic jams and no exhaust. For last-mile, for Berlin businesses, labs, pharmacies, roasteries, retail and wholesale, and private customers across the city.

Our couriers are trained, including in dedicated workshops on loading and load securing. And because CROW is a cooperative, it's never just "someone" picking up your package: the courier who picks up your package helps run CROW, not just work for it, and brings that ownership to every delivery.

Free yearly CO₂ savings statement, calculated from the kilometres we ride for you
A CROW courier riding a cargo bike through Berlin

What we ride for you

Within Berlin we ride by cargo bike, beyond the city and abroad we work with partners. The main services at a glance:

CITY COURIER

Rush delivery & direct rides

Ordered today, delivered today. One courier from pickup to handover.

More on the city courier →
MEDICAL

Pharmacies & labs

Lab samples, prescriptions and medication with documented handover. Couriers certified to UN3373.

More on the lab courier →
LAST-MILE

Last-mile & 3PL fulfillment

Storage, picking and delivery from our hub in Kreuzberg.

More on last-mile →
B2B

Recurring rounds for businesses

Regular rounds at agreed terms, one combined invoice or SEPA.

More on B2B →

Where a Car Simply Can't Win

+60% stops/hour

Speed

Studies in London and Brussels show cargo bikes complete up to 60% more stops per hour than delivery vans in city centres. In London they outpace vans by a factor of 1.6: no traffic queues, no parking hunt, no wall of sheet metal in the way.

Right at the Door

Parking

No circling the block, no parking fees, no tickets and no blocking the bike lane. Research shows 40% of all van deliveries involve illegal or irregular parking. We stop right at the door, on any side street, any time.

0g exhaust

Exhaust

None of our bikes produces exhaust on the road, including the ones with electric pedal assist. An electric van has no tailpipe either, but it needs far more electricity and a large battery made with lithium, cobalt and rare earths that have to be mined somewhere.

Sources: University of Westminster & ITT Hub (2022) · Université Libre de Bruxelles (2022) · Transport & Environment, LCA analysis (2023) · CleanTechnica / Lime & NHTS data (2024)

Estimated emissions avoided

Every cargo bike ride replaces a trip that would otherwise have been made by a motor vehicle. The counters are a model, not a live measurement: we assume a typical month of about 11,350 bike kilometres and count 250 g CO₂ for each kilometre, which is what a diesel van would have emitted on the same route. It is spread the way we ride: full days Monday to Friday, reduced on Saturdays and public holidays, nothing on Sundays. Daily values vary around that average in a fixed pattern.

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How we calculate
Bike kilometres × 250 g CO₂ per km = emissions avoided. The comparison value is what a diesel van emits according to the German Environment Agency (UBA), the same value we use for the yearly savings statements we issue to customers. Those use the kilometres actually ridden for you instead of an average. Not included: making and maintaining the bikes, electricity for the bikes with pedal assist, and running our warehouse. We do not offset anything through purchased credits, which is also why we do not call ourselves climate neutral.

Companies that count on us

Your company name could be here◆ Clients & partners receive a personal backlink on crowberlin.de◆ This spot is reserved, on request and by mutual agreement◆ Get in touch!◆ Your company name could be here◆ Clients & partners receive a personal backlink on crowberlin.de◆ This spot is reserved, on request and by mutual agreement◆ Get in touch!◆

Join our partner network: we feature you on this page and are happy to receive a return link.

Request a backlink →

New on the blog

Once a month a co-op member writes a column for the Kreuzberg local paper Kiez und Kneipe. The two latest:

Ride with CROW

Whoever rides with us helps run the business. How we work, what we expect and which positions are open right now is on the jobs page.

The Right Team for Your Request

As a cooperatively run team, we value good, timely and fair communication. That's why we have dedicated teams for different concerns. Pick the right contact below.

Markgrafenstraße 67–68 10969 Berlin-Kreuzberg

Everything at one address, just a short walk from Checkpoint Charlie:

  • Office & courier HQ: operations, dispatch and administration at ground level
  • 3PL storage & fulfillment center: large, secure, temperature-controlled storage space underground

This central location shortens last-mile routes in every direction across the city and makes inbound and outbound logistics through our 3PL service particularly efficient.

1 2 3 4 CROW Kreuzberg
1Brandenburg Gate 2Potsdamer Platz 3Alexanderplatz 4Checkpoint Charlie
Schematic, roughly simplified depiction, not to scale
Order Intake

Dispatch

staffed Mon–Fri 9am–6pm


030 403 668 966
Request a Delivery by Email
Office / General

General Inquiries

Phone number on request

Customer Service / B2B

Partnerships

New customers & cooperations


(alias)
Accounting

Invoices

Billing questions